I have used Stewards Plumbing multiple times in the past and this week was no different. Monday afternoon when I turned the swamp on, there was no air coming into the house. After crawling on the roof to figure out what was wrong, I quickly realized the blower motor had seized up. My wife, being the worrier she is, and my lack of electrical knowledge, convinced me to call in the experts. I called Stewards that same afternoon.
Stewards Plumbing came out the next day. We had scheduled an arrival between 1 and 3 pm. At 12, Steve (the assigned plumber/HVAC guy) called to ask if he could arrive EARLY. After his initial assessment, I was informed that the problem wasn't JUST the motor. He also showed me pictures of the parts that needed repair or replacement (bearings, spider, pumps, pads, etc.). It should be stated I have a very large swamp cooler (I special ordered it years ago). Within 30 minutes of asking Steve for a quote, I received it via email from Eric, the owner. Having been through this before with other companies, I braced myself for a 4 digit cost. Eric's quote came in at a fraction of what the largest commercial/residential plumbing/HVAC companies are charging for the same work and nowhere near the $1000 I was expecting. Knowing that many of the parts I needed had to be special ordered (pads, larger pullies, etc.) I took the next available appointment. The parts came in the next day and Steve was back out the morning after. A little over 2 hours later and Steve was done. He showed me everything that was rebuilt or replaced and didn't try to talk down to me as other companies have done in the past.
Cost, efficiency, and professionalism. Stewards Plumbing will be my plumber for as long as they are in business